All Systems Operational
Maxsight Environments Operational
90 days ago
99.74 % uptime
Today
🇪🇺 EU - eu.maxsight.com Operational
90 days ago
99.91 % uptime
Today
🇦🇪 UAE - ae.maxsight.com Operational
90 days ago
99.39 % uptime
Today
🇺🇸 USA - us.maxsight.com Operational
90 days ago
99.91 % uptime
Today
Integration Hub Operational
90 days ago
100.0 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 12, 2025

No incidents reported today.

Mar 11, 2025
Resolved - This incident has been resolved.
Mar 11, 15:22 GMT
Monitoring - The service is now operating normally. We will continue to monitor this.
Mar 11, 14:01 GMT
Update - We are continuing to investigate this issue.
Mar 11, 13:44 GMT
Investigating - Our engineering team are investigating this issue.
Mar 11, 13:14 GMT
Resolved - This incident has been resolved.
Mar 11, 08:53 GMT
Update - We are continuing to monitor for any further issues.
Mar 11, 08:53 GMT
Update - We are continuing to monitor for any further issues.
Mar 11, 08:36 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 21:45 GMT
Identified - The issue has been identified and we are continuing to work on a fix.
Mar 10, 21:42 GMT
Update - We are continuing to investigate this issue.
Mar 10, 21:38 GMT
Update - We are continuing to investigate this issue.
Mar 10, 21:22 GMT
Investigating - Maxsight is experiencing a higher number of API errors. This is also impacting the portal.

Our engineering team is currently working to identify the root cause and implement a solution.

Mar 10, 21:08 GMT
Mar 10, 2025
Resolved - This incident has been resolved.
Mar 10, 10:46 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 15:30 GMT
Identified - The issue has been identified and a fix is being implemented.
Mar 9, 14:45 GMT
Investigating - We have identified delays in applications being processed, which we are actively investigating.

Applications will show as “Automating” and will complete once we resolve the issue.

We will post an update in 30 minutes.

Mar 9, 13:47 GMT
Mar 9, 2025
Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Postmortem - Read details
Mar 6, 14:19 GMT
Resolved - This incident has now been resolved.
Mar 5, 16:37 GMT
Identified - Our engineers have identified an issue which is preventing the latest reporting data being available in Maxsight/Passfort.

We are working to resolve this issue as soon as possible and will provide further updates shortly.

Mar 5, 10:23 GMT
Resolved - This incident has been resolved.
Mar 5, 14:44 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 13:47 GMT
Investigating - Our engineers are currently investigating an issue around elevated response times and timeouts for checks.

We are working to resolve this as soon as possible.

Mar 5, 11:26 GMT
Mar 4, 2025

No incidents reported.

Mar 3, 2025
Resolved - This incident has been resolved.
Mar 3, 13:17 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 11:46 GMT
Investigating - We are currently seeing performance issues in Maxsight causing delays and slowness in automation.

Our engineers are currently investigating this and are working to resolve this as soon as possible.

Mar 3, 11:42 GMT
Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025
Resolved - This incident has been resolved.
Feb 28, 19:59 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 22:30 GMT
Investigating - We are currently investigating this issue.
Feb 27, 07:02 GMT
Feb 27, 2025
Feb 26, 2025

No incidents reported.