" We are observing recovery in SMS delivery receipt delays when sending messages to multiple networks in multiple countries in Europe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available. "
Posted Nov 29, 2024 - 17:27 GMT
Update
Twilio have started an investigation on their end. Status can be tracked on their status page here -> https://status.twilio.com/.
Posted Nov 29, 2024 - 14:02 GMT
Investigating
We are aware of the issue some users are facing with the 2FA text not being sent when trying to access the system. We are in communication with Twilio (2FA provider/partner) and are looking into the issue.
We will provide an update soon.
Posted Nov 29, 2024 - 10:21 GMT
This incident affected: Maxsight Environments (🇪🇺 EU - eu.maxsight.com).