Investigating - We are currently investigating an issue affecting the search service, where delays in the indexing process are preventing newly created profiles from appearing in search results and the Entity Management view.
Users may experience:
- Newly created profiles not visible in search
- Records not appearing in the Entity Management section
- Delays in profile availability across environments
Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.
May 21, 2026 - 12:06 BST
Users may experience:
- Newly created profiles not visible in search
- Records not appearing in the Entity Management section
- Delays in profile availability across environments
Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.
May 21, 2026 - 12:06 BST
Moody's SSO - login.moodys.com
Operational
Maxsight Environments
Degraded Performance
🇪🇺 EU - eu.maxsight.com
Degraded Performance
🇦🇪 UAE - ae.maxsight.com
Operational
🇺🇸 USA - us.maxsight.com
Operational
🇺🇸 USA - xus.maxsight.com
Operational
🇪🇺 EU - xeu.maxsight.com
Operational
Integration Hub
Operational
BREX The Kompany API
Operational
Bureau van Dijk Orbis
Operational
Capita Identity Solutions
Operational
CIFAS
Operational
Companies House
Operational
ComplyAdvantage
Operational
CreditorWatch
Operational
Creditsafe Company Data API
Operational
Dow Jones Risk & Compliance API
Operational
Dow Jones Risk & Compliance Feed
Operational
DueDil
Operational
Equifax Australia IDMatrix
Operational
Equifax Canada AML Assist
Operational
G2 KYC Automation
Operational
GBG ID3Global
Operational
GBG IDScan
Operational
GDC Worldview
Operational
IDVCheck
Operational
Jumio Netverify
Operational
LexisNexis Instant ID
Operational
Loqate Data Cleanse
Operational
Mastercard Match
Operational
Onfido
Operational
Refinitiv World-Check One
Operational
TransUnion TruValidate
Operational
Trulioo GlobalGateway eIDV
Operational
Trustdock Identity Verification API
Operational
vSure
Operational
Moody’s Grid
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.