UAE - Unable to download Audit Reports
Update - We are currently investigating this issue.
Apr 10, 2026 - 14:49 BST
Update - We are currently investigating this issue.
Apr 10, 2026 - 12:34 BST
Update - We are currently investigating this issue.
Apr 10, 2026 - 11:39 BST
Update - We are currently investigating this issue.
Apr 10, 2026 - 09:24 BST
Investigating - We are currently investigating this issue.
Apr 09, 2026 - 17:38 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 17:16 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 15:54 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 15:32 BST
Update - Our engineers are currently testing the fix before approving it for deployment.
Apr 09, 2026 - 14:46 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 14:04 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 12:35 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 12:07 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 11:10 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 10:12 BST
Update - We are continuing to work on a fix for this issue.
Apr 09, 2026 - 09:08 BST
Identified - The issue has been identified and a fix is being implemented.
Apr 07, 2026 - 15:12 BST
Update - We are continuing to investigate this issue.
Apr 07, 2026 - 14:06 BST
Update - We are continuing to investigate this issue.
Apr 07, 2026 - 12:02 BST
Update - We are continuing to investigate this issue.
Apr 07, 2026 - 11:29 BST
Update - We are continuing to investigate this issue.
Apr 07, 2026 - 09:59 BST
Update - We are continuing to investigate this issue.
Apr 07, 2026 - 09:04 BST
Investigating - We are currently investigating an issue with UAE institutions being unable to download the audit report for an entity/profile.
Our engineers are working to resolve this as soon as possible.
Apr 02, 2026 - 14:33 BST
Uptime over the past 90 days. View historical uptime.
Moody's SSO - login.moodys.com Operational
90 days ago
100.0 % uptime
Today
Maxsight Environments Degraded Performance
90 days ago
99.92 % uptime
Today
🇪🇺 EU - eu.maxsight.com Operational
90 days ago
99.89 % uptime
Today
🇦🇪 UAE - ae.maxsight.com Degraded Performance
90 days ago
99.89 % uptime
Today
🇺🇸 USA - us.maxsight.com Operational
90 days ago
99.9 % uptime
Today
🇺🇸 USA - xus.maxsight.com Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
100.0 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
EU - Automation Delays
Resolved - This incident has been resolved.
Apr 10, 16:32 BST
Update - A fix has been implemented and we are monitoring the results.
Apr 10, 14:49 BST
Update - A fix has been implemented and we are monitoring the results.
Apr 10, 12:35 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 17:05 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 17:03 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 15:54 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 15:32 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 15:02 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 14:04 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 13:37 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 12:35 BST
Update - We are continuing to work on a fix for this issue.
Apr 9, 12:07 BST
Identified - Our engineers have identified the cause of the issue and are assessing the best solution to restore service as quickly as possible. We will continue to provide updates here as we make further progress.
Apr 9, 11:18 BST
Update - We are continuing to investigate this issue.
Apr 9, 11:11 BST
Update - We are continuing to investigate this issue.
Apr 9, 10:12 BST
Investigating - We are currently investigating an issue causing automation delays for some clients. As a result, users may see profiles are stuck in the "automating" status for long periods of time.

Our engineers are working to resolve this issue as soon as possible.
Apr 9, 09:10 BST
Apr 9, 2026
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Apr 1, 2026

No incidents reported.

Mar 31, 2026
Emergency Maintenance in the UAE environment
Completed - The scheduled maintenance has been completed.
Mar 31, 23:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:30 BST
Scheduled - This downtime is due to scheduled maintenance on the underlying platform that the Maxsight application relies on. This maintenance will cause the Maxsight platform to become temporarily unavailable during the downtime window, resulting in some API requests failing with a 5xx error code. Those requests should be retried if required.
Mar 31, 11:32 BST
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage