All Systems Operational

Moody's SSO - login.moodys.com Operational
90 days ago
100.0 % uptime
Today
Maxsight Environments Operational
90 days ago
99.99 % uptime
Today
🇪🇺 EU - eu.maxsight.com Operational
90 days ago
100.0 % uptime
Today
🇦🇪 UAE - ae.maxsight.com Operational
90 days ago
99.99 % uptime
Today
🇺🇸 USA - us.maxsight.com Operational
90 days ago
100.0 % uptime
Today
🇺🇸 USA - xus.maxsight.com Operational
90 days ago
100.0 % uptime
Today
🇪🇺 EU - xeu.maxsight.com Operational
90 days ago
100.0 % uptime
Today
Integration Hub Operational
90 days ago
100.0 % uptime
Today
BREX The Kompany API Operational
90 days ago
100.0 % uptime
Today
Bureau van Dijk Orbis Operational
90 days ago
100.0 % uptime
Today
Capita Identity Solutions Operational
90 days ago
100.0 % uptime
Today
CIFAS Operational
90 days ago
100.0 % uptime
Today
Companies House Operational
90 days ago
100.0 % uptime
Today
ComplyAdvantage Operational
90 days ago
100.0 % uptime
Today
CreditorWatch Operational
90 days ago
100.0 % uptime
Today
Creditsafe Company Data API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance API Operational
90 days ago
100.0 % uptime
Today
Dow Jones Risk & Compliance Feed Operational
90 days ago
100.0 % uptime
Today
DueDil Operational
90 days ago
100.0 % uptime
Today
Equifax Australia IDMatrix Operational
90 days ago
100.0 % uptime
Today
Equifax Canada AML Assist Operational
90 days ago
100.0 % uptime
Today
G2 KYC Automation Operational
90 days ago
100.0 % uptime
Today
GBG ID3Global Operational
90 days ago
100.0 % uptime
Today
GBG IDScan Operational
90 days ago
100.0 % uptime
Today
GDC Worldview Operational
90 days ago
100.0 % uptime
Today
IDVCheck Operational
90 days ago
100.0 % uptime
Today
Jumio Netverify Operational
90 days ago
100.0 % uptime
Today
LexisNexis Instant ID Operational
90 days ago
100.0 % uptime
Today
Loqate Data Cleanse Operational
90 days ago
100.0 % uptime
Today
Mastercard Match Operational
90 days ago
100.0 % uptime
Today
Onfido Operational
90 days ago
100.0 % uptime
Today
Refinitiv World-Check One Operational
90 days ago
100.0 % uptime
Today
TransUnion TruValidate Operational
90 days ago
100.0 % uptime
Today
Trulioo GlobalGateway eIDV Operational
90 days ago
100.0 % uptime
Today
Trustdock Identity Verification API Operational
90 days ago
100.0 % uptime
Today
vSure Operational
90 days ago
100.0 % uptime
Today
Moody’s Grid Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 4, 2026
Resolved - This incident has been resolved.
Jun 4, 14:32 BST
Update - We are continuing to investigate this issue.
Jun 4, 14:25 BST
Update - We are continuing to investigate this issue.
Jun 4, 13:19 BST
Investigating - We are currently experiencing performance issues within M4C. This may result in slower screening processes and delays in completing tasks after screening matches are acknowledged.

Please rest assured that our team is actively working to resolve the issue as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.

Jun 4, 11:19 BST
Resolved - This incident has been resolved.
Jun 4, 13:11 BST
Investigating - We are currently experiencing an issue affecting the display of new profiles and entities on the Entity Management page. This issue, which first occurred yesterday, has reappeared today and may cause some inaccuracies in profile and entity search results. Our engineering team is actively working to resolve this and expects service to be restored shortly. We are also pursuing a long-term solution to prevent this from happening in the future. Thank you for your patience.
Jun 4, 11:25 BST
Jun 3, 2026
Resolved - This incident has been resolved.
Jun 3, 12:19 BST
Update - We are continuing to monitor following actions taken to restore service.
Jun 3, 11:52 BST
Monitoring - We have taken measures to help restore service and we are currently monitoring the situation.
Jun 3, 11:06 BST
Investigating - We are aware of an issue affecting the display of new profiles and entities on the Entity Management page, as well as some inaccuracies in profile and entity search results. Our engineering team is actively working to resolve this as quickly as possible. Thank you for your patience.
Jun 3, 10:28 BST
Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - This incident has been resolved.
Jun 1, 11:28 BST
Update - We are continuing to investigate this issue.
Jun 1, 11:07 BST
Investigating - We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.
Jun 1, 10:08 BST
May 31, 2026

No incidents reported.

May 30, 2026
Resolved - This incident has been resolved
May 30, 15:50 BST
Monitoring - A fix has been implemented and we are monitoring the results
May 30, 14:25 BST
Investigating - We are currently investigating this issue
May 30, 13:10 BST
May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - This incident has been resolved.
May 21, 15:16 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 13:50 BST
Investigating - We are currently investigating an issue affecting the search service, where delays in the indexing process are preventing newly created profiles from appearing in search results and the Entity Management view.
Users may experience:

- Newly created profiles not visible in search
- Records not appearing in the Entity Management section
- Delays in profile availability across environments

Our engineering team is actively investigating the root cause. We will provide further updates as more information becomes available.

May 21, 12:06 BST