Data provider Onfido - elevated errors

Incident Report for Moodys

Resolved

This incident has been resolved.

Posted Jun 06, 2024 - 09:38 BST

Investigating

Passfort is experiencing a higher number of errors with the Onfido data provider. This is impacting a large proportion of checks.

Our engineering team is currently working to identify the root cause.

Posted Jun 05, 2024 - 17:12 BST

This incident affected: Integration Hub (Onfido).