A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2026 - 09:17 BST
Update
We are continuing to investigate this issue.
Posted Aug 06, 2026 - 09:00 BST
Investigating
Clients may experience profiles in risk calculation remaining in the Automating state for longer than expected. Our Engineering team is currently investigating the issue and working to restore normal processing as quickly as possible.
Posted Aug 06, 2026 - 08:52 BST
This incident affected: Maxsight Environments (🇪🇺 EU - eu.maxsight.com).