Temporary Disruption to Email Delivery

Incident Report for Moodys

Resolved

This incident has been resolved.
Posted May 13, 2026 - 11:35 BST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2026 - 22:54 BST

Update

We are continuing to investigate this issue.
Posted May 12, 2026 - 21:47 BST

Update

We are continuing to investigate this issue.
Posted May 12, 2026 - 16:59 BST

Update

We are continuing to investigate this issue.
Posted May 12, 2026 - 15:52 BST

Update

We are continuing to investigate this issue.
Posted May 12, 2026 - 15:42 BST

Investigating

We are currently experiencing a temporary disruption to the email delivery service. We are in contact with the provider to restore service as soon as possible. This would be impacting features such as Customer form requests which are sent via email.
Posted May 12, 2026 - 14:11 BST
This incident affected: Maxsight Environments (๐Ÿ‡ช๐Ÿ‡บ EU - eu.maxsight.com, ๐Ÿ‡ฆ๐Ÿ‡ช UAE - ae.maxsight.com, ๐Ÿ‡บ๐Ÿ‡ธ USA - us.maxsight.com, ๐Ÿ‡บ๐Ÿ‡ธ USA - xus.maxsight.com, ๐Ÿ‡ช๐Ÿ‡บ EU - xeu.maxsight.com).