On Tuesday, 26 November at 14:35 GMT, we received a ticket from one of our customers highlighting a degradation of functionality in the Portal around filtering product applications by assignees. After an internal investigation, we noticed a correlation with a recently released change about a data migration. By 14:55 GMT, we reverted the change and restored the filtering functionality. The issue was identified and mitigated at 14:40 GMT. On Wednesday, 27 November 2024 at 16:23 GMT, we completed the remediation of all the affected profiles across every environment (EU production’s remediation was completed at 13:17 GMT). As a follow up to the issue, we decided to strengthen our QA processes and automated tests related to the affected functionality.