Address Search feature not working

Incident Report for Moodys

Resolved

This incident has been resolved.
Posted Jun 01, 2026 - 11:28 BST

Update

We are continuing to investigate this issue.
Posted Jun 01, 2026 - 11:07 BST

Investigating

We’re currently experiencing an issue with the address search feature when adding a new entity in Maxsight. This is due to a disruption with our external provider, and we’re actively working with them to resolve the issue as quickly as possible. Thank you for your patience.
Posted Jun 01, 2026 - 10:08 BST
This incident affected: Maxsight Environments (🇪🇺 EU - eu.maxsight.com, 🇦🇪 UAE - ae.maxsight.com, 🇺🇸 USA - us.maxsight.com).