Slow Platform Performance

Incident Report for Moodys

Resolved

This incident has been resolved.
Posted Mar 05, 2026 - 15:57 GMT

Update

We are continuing to monitor for any further issues.
Posted Mar 05, 2026 - 14:33 GMT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2026 - 13:43 GMT

Update

We are continuing to investigate this issue.
Posted Mar 05, 2026 - 13:06 GMT

Update

We are continuing to investigate this issue.
Posted Mar 05, 2026 - 12:18 GMT

Update

We are continuing to investigate this issue.
Posted Mar 05, 2026 - 11:14 GMT

Update

We are continuing to investigate this issue.
Posted Mar 05, 2026 - 10:45 GMT

Update

We are continuing to investigate this issue.
Posted Mar 05, 2026 - 10:09 GMT

Investigating

We are currently investigating an issue causing the platform to run very slowly and users are being presented with a white loading screen.
Our engineers are actively investigating this to return service to normal as quickly as possible.
Posted Mar 05, 2026 - 09:27 GMT
This incident affected: Maxsight Environments (🇪🇺 EU - eu.maxsight.com).